Website I. Kitagawa & Company, Ltd.
Our Automotive group is looking to Hiring a highly Motivated Assistant Sales Manager to help with the growth of our operation. We have been a long-established dealership within the state of Hawaii with a rich culture and history. We strongly believe that our success is based on our people. If you are up for a challenge, have a strong work ethic and the determination to lead our sales staff and take them the next level, then we look forward for your application.
• Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing always.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Provide Coverage for Sales Manager/ F&I manager and Internet Marketing Manager.
• Ensures proper follow-up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Develops, implements, and monitors a follow-up system for New / used-vehicle purchasers.
• Maintains vehicle inventory. Monitor’s customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Conducts daily and weekly sales and sales training meetings.
• Establishes and enforces product-knowledge standards.
• Oversees the efforts of New/used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership. • Helps salespeople close deals.
• Ensures 100 percent turnover of each customer.
• Enforces a pre-determined day turn policy.
• Appraises all incoming used vehicles.
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limitations.
• Plans and controls the display of vehicles.
• Establishes and controls wholesaling activities.
• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.
• Assists in the development of advertising campaigns and other promotions.
• Approves all paperwork from auctions and provides proper documentation to the office for purchases.
• Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units.
• Handles customer complaints immediately and according to dealership’s guidelines.
• Attends managers meetings.
• Maintains professional appearance.
• Other tasks as assigned.